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HR Services Hub Analyst I

Job ID: 40799  |  Location: Airoli, Maharashtra, India

 

This role ensures timely and accurate delivery of HR transactional services, resolving employee inquiries and managing requests through the ticketing system. It supports key HR processes including data maintenance, payroll and benefits activities, and global HR service delivery tasks to maintain service quality and operational efficiency.


Responsibilities

• Resolve employee inquiries through the ticketing system with timely follow-ups, closure, and minimal escalation.

• Maintain accurate employee data and support HR transactions across payroll, time, benefits, and global HR processes.

• Provide direct support via email and phone while ensuring a positive employee experience.

• Assist with HR process execution, documentation, compliance reporting, and continuous improvement initiatives.

• Collaborate with HR teams to ensure standardized and aligned HR service delivery.

• Contribute to system updates, knowledge database maintenance, and support HR program rollouts as required.


 

Requirements

• Bachelor’s degree in Business Administration, Human Resources, or a related discipline.

• 3–4 years of total experience, including 1–2 years specifically in HR Operations.

• Hands-on experience with ERP-based HCM systems such as SAP SuccessFactors, Workday, or Oracle HCM.

• Exposure to HR vendor processes (Payroll, Time & Attendance, Benefits, Pension) preferred.

• Experience working with ticketing tools is an added advantage.

• Strong proficiency in MS Excel and MS Office for data processing, uploads, reporting, and review.

• Proactive, detail-oriented, and capable of managing multiple priorities with strong analytical and problem-solving skills.


 

Our Offer

Company Culture:

 

• Be part of an amazing team, who will be there to support you.

• A forward-looking company, with a culture of innovation and a strong portfolio in sustainable technologies.

• Ongoing Professional Development Opportunities

• Inclusive Work Environment

• Approachable Leadership

• Long term growth opportunity

• Work-Life Balance

• Speak Up Culture

• Women's Inclusion Network of Clariant (WIN)

 

Benefits:

• Hybrid Work Model- 3 days in office and 2 days remote

• Child Day Care facility fully sponsored by Clariant

• In-house Cafeteria & Subsidized meals

• 30 Days Annual Paid Leaves

• Clariant-Sponsored Annual Health Check-Up

• Centralized Company Transport for Designated Routes (Regular shift)

• Employee Wellbeing & Assistance Program

• Group Medical Insurance, Group Personal Accident Insurance and Life Insurance

• Maternity & Parental leave policies

• Performance-Based Competitive Annual Bonus Plan

• On-Site Medical Assistance for Employees: Doctor Visits Available Three Days a Week with a Medical Attendant Present Five Days a Week in the Medical Room.

 

Your Contact
Alka Sharma

      

Clariant is a Swiss-based global specialty chemicals company, which is concentrated and developed in three business units: Care Chemicals, Catalysts and Adsorbents & Additives. Our purpose as a company is reflected in our tagline "Greater chemistry - between people and planet", which considers the principles of customer, innovation and people orientation, as well as a focus on creating solutions to foster sustainability in different industries by offering high-value and high-performance chemical specialties.


At Clariant, we believe that diversity, equity and inclusion are essential to our success. We strive to cultivate a workplace where all employees feel welcomed, respected, supported, and valued. Our diverse workforce allows us to tap into a wealth of perspectives, experiences, and capabilities that drive innovation. We are committed to ensuring equal opportunities for professional growth and advancement across all levels of the organization, based on objective criteria and regardless of gender, gender identity, race, ethnicity, religion, protected veteran status, age, disability, sexual orientation or other aspects of diversity in accordance with the relevant governing laws. By bringing together talented individuals with diverse backgrounds and viewpoints, we gain the agility to meet the evolving needs of our global customers and communities. Join our team to help advance our mission of fostering a culture of belonging where everyone can thrive. 

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