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Process Associate

Job ID: 41686  |  Location: Airoli, Maharashtra, India | Work Model: Hybrid 

 

Manage Control Tower Operations to minimize customer escalations through effective transport visibility and proactive mitigation actions.


Responsibilities

  1. Manage Control Tower functions in accordance with the shifts as per time zones.
  2. Strategic Transportation Oversight: Monitor shipment integrity using advanced tracking technologies like SAP, 4Kites, establish early-warning systems through predictive analytics and ensure vendor accountability against established service level agreements.
  3. Risk Management and Mitigation: Implement proactive risk visualization, anticipate potential disruptions throughout the transportation network, and drive strategic risk mitigation initiatives to prevent escalations and minimize corrective actions.
  4. Performance Analytics and Optimization: Execute in-depth analysis of critical KPIs including OTIF while generating actionable business intelligence through comprehensive reports and interactive dashboards.
  5. Stakeholder Engagement and Communication: Foster proactive communication with internal stakeholders through a well-defined RACI matrix, while actively participating in Business Unit meetings to ensure strategic alignment.
  6. Continuous Improvement Leadership: Champion process improvement initiatives through root-cause analysis of transportation incidents, optimize resolution efficiency through AI integration, and cultivate a customer-centric service culture emphasizing cross-functional collaboration.

 

Requirements

  • Bachelor’s degree in supply chain, Logistics, International Trade, Business Administration, or a related discipline.
  • Certification or coursework in Import & Export (EXIM) or Supply Chain Management is an added advantage.
  • Minimum 1 to 2 years of experience in Logistics, Transportation, Export Operations, Order Management, or Supply Chain.
  • Hands-on experience with SAP and transportation management processes.
  • Experience in handling international/overseas shipments is preferred.

 

Our Offer

Company Culture:

  • Be part of an amazing team who will be there to support you. 
  • A forward-looking company, with a culture of innovation and a strong portfolio in
  • sustainable technologies
  • Ongoing Professional Development Opportunities
  • Inclusive Work Environment   
  • Approachable Leadership 
  • Long term growth opportunity
  • Work-Life Balance 
  • Speak Up Culture
  • Women's Inclusion Network of Clariant (WIN)

Benefits:

  • Hybrid Work Model- 3 days in office and 2 days remote
  • Child Day Care facility fully sponsored by Clariant
    In-house Cafeteria & Subsidized meals
  • 30 Days Annual Paid Leaves
  • Clariant-Sponsored Annual Health Check-Up
  • Centralized Company Transport for Designated Routes (Regular shift)
  • Employee Wellbeing & Assistance Program
  • Group Medical Insurance, Group Personal Accident Insurance and Life
  • Insurance   
  • Maternity & Parental leave policies
  • Performance-Based Competitive Annual Bonus Plan
  • On-Site Medical Assistance for Employees: Doctor Visits Available Three Days a Week with a Medical Attendant Present Five Days a Week in the Medical Room.

 

Your Contact

Shradha Tiwari

shradha.tiwari@clariant.com

Clariant is a Swiss-based global specialty chemicals company, which is concentrated and developed in three business units: Care Chemicals, Catalysts and Adsorbents & Additives. Our purpose as a company is reflected in our tagline "Greater chemistry - between people and planet", which considers the principles of customer, innovation and people orientation, as well as a focus on creating solutions to foster sustainability in different industries by offering high-value and high-performance chemical specialties.


At Clariant, we believe that diversity, equity and inclusion are essential to our success. We strive to cultivate a workplace where all employees feel welcomed, respected, supported, and valued. Our diverse workforce allows us to tap into a wealth of perspectives, experiences, and capabilities that drive innovation. We are committed to ensuring equal opportunities for professional growth and advancement across all levels of the organization, based on objective criteria and regardless of gender, gender identity, race, ethnicity, religion, protected veteran status, age, disability, sexual orientation or other aspects of diversity in accordance with the relevant governing laws. By bringing together talented individuals with diverse backgrounds and viewpoints, we gain the agility to meet the evolving needs of our global customers and communities. Join our team to help advance our mission of fostering a culture of belonging where everyone can thrive. 

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