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Sr Process Analyst Logistics Control Tower

Job ID: 40785  |  Location: Airoli, Maharashtra, India

 

The Logistics Control Tower Analyst will act as a central hub for supply chain visibility and operational decision-making. This role is responsible for monitoring, analyzing, and driving optimization of logistics activities across multiple channels to ensure the seamless and efficient movement of goods. The Analyst will proactively identify potential disruptions, coordinate rapid solutions, and implement corrective actions to safeguard service levels while maintaining cost efficiency. The role requires working closely with SAP Transportation and its integrated modules to support connected, data-driven logistics processes.


Responsibilities

  • Monitor and track shipments to identify exceptions, potential delays, or disruptions. Utilize 4Kites, Clarita AI, and other relevant logistics tracking tools to validate real-time statuses. Ensure, as far as possible, a single source of truth, transparency, and factual clarity across all tracked events.

  • Proactively visualize and assess risks across transportation and supply chain networks to prevent escalations, mitigate disruptions, and drive cost avoidance through agile and timely intervention. Operate with speed, adaptability, and a solutions-oriented mindset.

  • Build and strengthen early-warning mechanisms for improved predictive visibility.

  • Leverage Clarita AI to accelerate insights, responses, and resolution cycles.

  • Provide decision support to customers, including recommendations on transport modes, optimal route options, and network choices.

  • Analyze key logistics KPIs such as OTIF, dwell time, cost per shipment, cycle time, and exception trends to identify improvement opportunities and performance gaps.

  • Maintain proactive, structured, and cross-functional communication with carriers, vendors, warehouses, business units, and customers. Keep all stakeholder touchpoints clearly mapped in an updated RACI, ensuring seamless coordination. Support the continuous maintenance and internal governance of logistics databases and control tower systems. Foster effective and efficient communication across the organization.

  • Prepare and share daily and weekly operational reports, dashboards, and insights based on evolving business needs.

  • Demonstrate a customer-centric mindset with strong collaboration and stakeholder engagement.

  • Monitor and evaluate vendor and carrier performance across transport milestones and service commitments.

  • Actively participate in mandated business, vendor, BU, and customer meetings.

  • Support root-cause analysis for incidents and contribute to a culture of continuous process improvement and logistics excellence.

  • Adapt effectively to dynamic change and evolving operational requests within the Control Tower environment.


 

Requirements

  • A Bachelor’s degree in Supply Chain Management, Logistics, Business Administration, or a related discipline

  • 2–4 years of experience in logistics, transportation, or supply chain operations
    (SAP experience in Export, Order Management, or related modules is an advantage)

  • Strong analytical ability to interpret complex data sets, supported by attention to detail and high accuracy

  • Hands-on exposure to Transportation Management (TMS) and Warehouse Management Systems (WMS)

  • Solid problem-solving and decision-making skills with a proactive approach to operational challenges

  • Excellent communication and stakeholder coordination, with strong proficiency in written and spoken English

  • Understanding of international shipping regulations, documentation, and operational procedures

  • A mindset for continuous improvement
    (Lean or Six Sigma knowledge is preferred)

  • Ability to thrive in a dynamic, fast-paced environment while managing multiple priorities with efficiency and clarity


 

Our Offer

Company Culture

  • Be part of an amazing team, who will be there to support you.
  • A forward-looking company, with a culture of innovation and a strong portfolio in sustainable technologies.
  • Ongoing Professional Development Opportunities
  • Inclusive Work Environment
  • Approachable Leadership
  • Long term growth opportunity
  • Work-Life Balance
  • Speak Up Culture
  • Women's Inclusion Network of Clariant (WIN)

 
Benefits

  • Hybrid Work Model- 3 days in office and 2 days remote
  • Child Day Care facility fully sponsored by Clariant
  • In-house Cafeteria & Subsidized meals
  • 30 Days Annual Paid Leaves
  • Clariant-Sponsored Annual Health Check-Up
  • Centralized Company Transport for Designated Routes (Regular shift)
  • Employee Wellbeing & Assistance Program
  • Group Medical Insurance, Group Personal Accident Insurance and Life Insurance
  • Child Day Care facility fully sponsored by Clariant
  • Maternity & Parental leave policies
  • Performance-Based Competitive Annual Bonus Plan
  • On-Site Medical Assistance for Employees: Doctor Visits Available Three Days a Week with a Medical Attendant Present Five Days a Week in the Medical Room

 

Your Contact
Adelaide D'Mello adelaide.dmello@clariant.com

    

Clariant is a Swiss-based global specialty chemicals company, which is concentrated and developed in three business units: Care Chemicals, Catalysts and Adsorbents & Additives. Our purpose as a company is reflected in our tagline "Greater chemistry - between people and planet", which considers the principles of customer, innovation and people orientation, as well as a focus on creating solutions to foster sustainability in different industries by offering high-value and high-performance chemical specialties.


At Clariant, we believe that diversity, equity and inclusion are essential to our success. We strive to cultivate a workplace where all employees feel welcomed, respected, supported, and valued. Our diverse workforce allows us to tap into a wealth of perspectives, experiences, and capabilities that drive innovation. We are committed to ensuring equal opportunities for professional growth and advancement across all levels of the organization, based on objective criteria and regardless of gender, gender identity, race, ethnicity, religion, protected veteran status, age, disability, sexual orientation or other aspects of diversity in accordance with the relevant governing laws. By bringing together talented individuals with diverse backgrounds and viewpoints, we gain the agility to meet the evolving needs of our global customers and communities. Join our team to help advance our mission of fostering a culture of belonging where everyone can thrive. 

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