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Account Manager

Job ID: 40825  |  Location: Istanbul, Istanbul, Türkiye

 

At Clariant, a leading global specialty chemicals company, we create value with innovative and sustainable solutions for customers from many industries. Our Care Chemicals Business Unit is known for its high-quality products and customer-focused approach in personal care, home care, industrial applications, and more. 

 

We are looking for a driven and customer-focused Account Manager to join our Care Chemicals Business Unit, Business Segment Industrial Application. In this role, you will be responsible for managing key customer relationships, driving sales growth, and ensuring customer satisfaction through effective account management strategies in Turkey and the sub-region MEA.

 

 

Responsibilities

  • Manage Heart/Belly customer accounts, building and maintaining strong relationships with procurement and other key stakeholders
  • Drive growth and satisfaction of assigned accounts through strategic planning and execution
  • Handle contracts, price management, and address overdue payments
  • Gather and analyze customer demand development insights to identify opportunities
  • Expand share of wallet through successful participation in biddings and tenders
  • Proactively identify and mitigate potential churn risks to ensure customer retention
  • Maintain accurate CRM customer data and manage new business development pipeline in collaboration with Business Development
  • Provide accurate and timely sales forecasting to support business planning
  • Operate in a coordinated team set-up to ensure full customer journey success, business development, distribution 

 

Requirements

  • University degree in Chemistry, Chemical Engineering or Material Science
  • 5+ years of sales experience in Turkey and the sub-region MEA, preferably in the specialty chemicals industry
  • Strong sales drive and achievement motivation with a hunter mentality
  • Excellent business acumen and commercial creativity
  • Outstanding communication and interpersonal skills in English (full proficiency required)
  • Fluency in Turkish (native level) is required
  • Demonstrated ability to collaborate as a team player in a team-oriented environment
  • Self-motivated, dynamic, and proactive approach to customer relationship management
  • Good technical understanding of chemical products and applications
  • Proficiency in CRM software, Microsoft Office Suite, and other relevant sales tools including AI
  • Adaptability, resilience, and agility in a dynamic business environment
  • Track record of delivering results and meeting expectations
  • Valid driving license
  • Availability for domestic and international travel
  • Completed military service or exemption

 

Our Offer

  • A challenging position in an international and dynamic company
  • Opportunity to work with a diverse portfolio of customers in the specialty chemicals sector
  • Professional development opportunities in a global organization
  • Competitive compensation package
  • Collaborative and innovative work environment
  • Chance to make a significant impact on business growth and customer satisfaction

 

Please Note: This is not a remote position. Presence in the Istanbul office is required when not traveling

 

Your Contact
Rodrigo Wintersteller Talent Acquisition Partner EMEA Tel. +49 (0)69/305-80582 rodrigo.wintersteller@clariant.com#LI-RW1

Clariant is a Swiss-based global specialty chemicals company, which is concentrated and developed in three business units: Care Chemicals, Catalysts and Adsorbents & Additives. Our purpose as a company is reflected in our tagline "Greater chemistry - between people and planet", which considers the principles of customer, innovation and people orientation, as well as a focus on creating solutions to foster sustainability in different industries by offering high-value and high-performance chemical specialties.


At Clariant, we believe that diversity, equity and inclusion are essential to our success. We strive to cultivate a workplace where all employees feel welcomed, respected, supported, and valued. Our diverse workforce allows us to tap into a wealth of perspectives, experiences, and capabilities that drive innovation. We are committed to ensuring equal opportunities for professional growth and advancement across all levels of the organization, based on objective criteria and regardless of gender, gender identity, race, ethnicity, religion, protected veteran status, age, disability, sexual orientation or other aspects of diversity in accordance with the relevant governing laws. By bringing together talented individuals with diverse backgrounds and viewpoints, we gain the agility to meet the evolving needs of our global customers and communities. Join our team to help advance our mission of fostering a culture of belonging where everyone can thrive. 

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