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Order Management Specialist with German (m/f/d)

Job ID: 40919  | Location: Lodz, Poland, hybrid work | Pay bands: 5 063 - 8 439 PLN gross  

“Greater Chemistry – between People and Planet” – it is our Purpose which leads company’s Strategy:
      •  We are shaping the future with our customers. 
      •  We are accelerating innovation.
      •  We are leading the transition towards sustainability.
      •  We are building a culture of possibilities.
By joining us, you create an actual impact on sustainability, innovation, relations with the customers and development of your own career.

 

For BU Care Chemicals Team in Lodz, we are looking for a person with interest and passion in customer interaction, high focus on communication skills and an ambitious drive for successful improvement. We are team of people with diverse backgrounds and levels of experience, and we will welcome an ambitious team player in our strongly coordinated group. Responsibility for End-to- End Order Management Process

 

 

What will you be doing?

  • Creating and maintaining great relations with Clariant’s customers
  • Creating SAP orders
  • Coordinating information flow between warehouse, sales force, forwarders and customers
  • Cooperating directly with internal stakeholders
  • Performing claim management through the internal Quality Notification System
  • Assisting Clariant’s customers in solving problems and incidents
 


 
What are we looking for?

  • Experience in Customer Service Desk or Logistics, Export or Supply Chain area
  • Knowledge of SAP SD module as an advantage
  • Excel, Word and Outlook - working competency
  • Logical thinking and multitasking mindset
  • Pro-active customer approach and highly developed interpersonal skills
  • Creativity and open-minded approach
  • Teamwork spirit
  • Language skills:
  • Internal corporate language: English B2 level required
  • Working with customers: German min B2 level required
 


 
What’s in it for you?

  • Compensation Structure Components: base salary determined individually based on experience, skills, and role alignment; performance related 8% yearly bonus; language bonuses (800/1 000 PLN gross depending on the number of foreign languages spoken).
  • Benefits: internal and external trainings, language courses, sport card (Multisport), private health care (Medicover), additional life insurance, corrective eyeglasses refund, discount card for the restaurants.
  • Relocation package adjusted to your current location.
  • Working environment: hybrid work model at the Monopolis complex in Lodz (wheelchair accessible workplace).
  • Social culture: integrational team events, broad range of initiatives provided by Social Team, possibility to participate in the charity activities.
  • A rewarding challenge to develop your skills and career in a professional environment as part of an enthusiastic team dedicated to delivering top-class services.

 

Your Contact

Emilia Pietrzak-Kosiewicz

Talent Acquisition Partner

Telephone: +48 42 293 49 72 | mobile: +48 604262958| E-mail: emilia.pietrzakkosiewicz@clariant.com

 

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Clariant is a Swiss-based global specialty chemicals company, which is concentrated and developed in three business units: Care Chemicals, Catalysts and Adsorbents & Additives. Our purpose as a company is reflected in our tagline "Greater chemistry - between people and planet", which considers the principles of customer, innovation and people orientation, as well as a focus on creating solutions to foster sustainability in different industries by offering high-value and high-performance chemical specialties.
At Clariant, we believe that diversity, equity and inclusion are essential to our success. We strive to cultivate a workplace where all employees feel welcomed, respected, supported, and valued. Our diverse workforce allows us to tap into a wealth of perspectives, experiences, and capabilities that drive innovation. We are committed to ensuring equal opportunities for professional growth and advancement across all levels of the organization, based on objective criteria and regardless of gender, gender identity, race, ethnicity, religion, protected veteran status ,age, disability, sexual orientation or other aspects of diversity in accordance with the relevant governing laws. By bringing together talented individuals with diverse backgrounds and viewpoints, we gain the agility to meet the evolving needs of our global customers and communities. Join our team to help advance our mission of fostering a culture of belonging where everyone can thrive.

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