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Supply Chain & CSD Manager Americas

Job ID: 41868  |  Location: Mexico City, Mexico City, Mexico | Work Model: Hybrid 

 

Lead Supply Chain and Customer Service Delivery (CSD) operations across the Americas region, ensuring service excellence, cost efficiency, and strategic alignment to drive BU Additives business growth.


Responsibilities

  • Lead regional order management and Supply Chain operations across 9 warehouses and 8 shipping origins in the Americas.
  • Ensure Customer Service Delivery for sales operations across 16 countries in the Americas region.
  • Control warehouse-related costs and oversee the efficient management of goods and resources.
  • Execute the tolling process and contribute to production footprint optimization opportunities.
  • Guarantee alignment of SCM and CSD regional organization, systems, and processes with global business strategies and standards.
  • Ensure adequate personnel allocation to support business strategy execution.
  • Balance customer demand, regional capacities, and inventory levels in accordance with business strategy.
  • Establish and control operational S&OE processes in line with best practices.
  • Guarantee compliance with Clariant cost principles when managing logistics and warehouse external service providers.
  • Steer Supply Network performance and optimize logistics, warehouse, and transportation processes in collaboration with GBS and GPS.
  • Ensure accurate master data maintenance in SAP and proper documentation of SC processes for internal and external audit requirements.
  • Analyse customer needs related to supply chain services through surveys, calls, and visits, and propose continuous improvements.
  • Drive and support the implementation of regional projects aligned with BU Additives strategy.
  • Lead performance management, career development, and succession planning for the SCM Americas organization.
  • Develop, retain, and foster talent within the SCM team, embedding a customer-centric mindset and culture.

 

Requirements

  • Bachelor's degree in Economic-Administrative Sciences, Industrial Engineering, or a related field; Master's degree in Supply Chain Management or equivalent preferred.
  • Minimum 5–7 years of experience in a local or regional Supply Chain Management role with significant leadership responsibilities.
  • Proven experience in intercultural and cross-functional environments.
  • Strong strategic and analytical skills with the ability to anticipate supply risks and define mitigation actions.
  • Demonstrated leadership and people management capabilities, including talent development and succession planning.
  • Excellent communication and stakeholder management skills, with the ability to influence across different management levels.
  • Customer-focused mindset with track record in improving service levels (OTIF) and managing net working capital.
  • Proficiency in SAP (master data management and supply chain modules).
  • Experience managing third-party logistics providers, warehouse operations, and freight processes.
  • Fluency in English required; additional languages spoken in the Americas region are a plus.

 

Our Offer

  • Competitive base salary.
  • Hybrid work model, with office located at Azcapotzalco CDMX Norte.
  • Direct hiring with a multinational company.
  • Fleet vehicle (work tool).
  • Annual performance bonus, based on results.
  • Vacation premium: 70%.
  • Vacation days: 14 days.
  • Major medical expenses insurance for employee and immediate family members.
  • Life insurance.
  • Christmas bonus: 30 days.
  • Savings fund: 13% of monthly salary, up to the legal cap.
  • Gym membership benefit through corporate agreement.

 

Your Contact

Talent Acquisition Americas www.clariant.com/careers

Clariant is a Swiss-based global specialty chemicals company, which is concentrated and developed in three business units: Care Chemicals, Catalysts and Adsorbents & Additives. Our purpose as a company is reflected in our tagline "Greater chemistry - between people and planet", which considers the principles of customer, innovation and people orientation, as well as a focus on creating solutions to foster sustainability in different industries by offering high-value and high-performance chemical specialties.


At Clariant, we believe that diversity, equity and inclusion are essential to our success. We strive to cultivate a workplace where all employees feel welcomed, respected, supported, and valued. Our diverse workforce allows us to tap into a wealth of perspectives, experiences, and capabilities that drive innovation. We are committed to ensuring equal opportunities for professional growth and advancement across all levels of the organization, based on objective criteria and regardless of gender, gender identity, race, ethnicity, religion, protected veteran status, age, disability, sexual orientation or other aspects of diversity in accordance with the relevant governing laws. By bringing together talented individuals with diverse backgrounds and viewpoints, we gain the agility to meet the evolving needs of our global customers and communities. Join our team to help advance our mission of fostering a culture of belonging where everyone can thrive. 

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